FAQs
What type of clocks does Artypillar offer?
We offer premium designer wall clocks crafted to enhance modern, classic, and contemporary interiors.
What material are the clocks made of?
Our clocks are made using high-quality materials such as engineered wood, metal, acrylic, or premium composites depending on the design.
Are the clock machines silent?
Yes, most of our clocks feature silent sweep movement, ensuring no ticking sound for a peaceful environment.
Do the clocks come with batteries?
Batteries are generally not included to ensure safe shipping. Please use a standard AA battery (or as specified).
Is installation difficult?
Not at all. Our clocks are lightweight and easy to install. Basic wall mounting hardware may be required.
How long does delivery take?
Orders are typically delivered within 3–7 business days, depending on your location.
What if my product arrives damaged?
If your clock arrives damaged, please contact us within 24 hours of delivery with clear photos of the damage for quick resolution.
What is your return policy?
We offer a 7-day return policy from the date of delivery. The item must be unused and in original packaging.
How long does a refund take?
Refunds are processed within 5–7 business days after the returned product passes inspection.
Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.
What warranty do you provide?
We offer a 2-year warranty on the clock movement (machine) against manufacturing defects.
What is not covered under warranty?
Warranty does not cover:
- Physical damage
- Water damage
- Battery leakage
- Damage caused by drops or improper handling
How do I claim warranty?
You can email us with your order number, issue details, and photos.
What payment methods do you accept?
We accept major debit/credit cards, UPI, net banking, and other secure payment options available at checkout.
Is Cash on Delivery (COD) available?
COD availability depends on serviceable locations.
How can I contact Artypillar?
Address:
G194 Boranada Industrial Park
Old SEZ Jodhpur 342012
Rajasthan, India
Email:
parakh.piyush@gmail.com
Phone:+91 9828126246

