Machine Warranty
1. Warranty Coverage
Artypillar offers a 2-year warranty on the clock movement (machine), effective from the date of delivery.
This warranty covers:
- Manufacturing defects in the clock movement
- Inaccurate timekeeping due to internal component failure
- Complete stoppage of the mechanism not caused by external impact
2. What’s Not Covered
- Damage caused by accidents, misuse, abuse, or mishandling
- Water damage (unless specified as water-resistant)
- Normal cosmetic wear and tear
- Battery corrosion or damage from incorrect battery use
- Damage caused by drops or improper installation
3. Claiming Warranty
To submit a warranty claim, please email parakh.piyush@gmail.com with:
- Order number
- Photos or video showing the issue
- Description of the malfunction
Our team will respond within 2 business days. If approved, we will repair or replace the defective movement at no additional cost. Return shipping may be covered by Artypillar if the defect is confirmed.

