Machine Warranty

1. Warranty Coverage

Artypillar offers a 2-year warranty on the clock movement (machine), effective from the date of delivery.

This warranty covers:

  • Manufacturing defects in the clock movement
  • Inaccurate timekeeping due to internal component failure
  • Complete stoppage of the mechanism not caused by external impact

2. What’s Not Covered

  • Damage caused by accidents, misuse, abuse, or mishandling
  • Water damage (unless specified as water-resistant)
  • Normal cosmetic wear and tear
  • Battery corrosion or damage from incorrect battery use
  • Damage caused by drops or improper installation

3. Claiming Warranty

To submit a warranty claim, please email parakh.piyush@gmail.com with:

  • Order number
  • Photos or video showing the issue
  • Description of the malfunction

Our team will respond within 2 business days. If approved, we will repair or replace the defective movement at no additional cost. Return shipping may be covered by Artypillar if the defect is confirmed.